Privacy Policy

1. Information We Collect

When you visit our website or purchase Elixolve Sleep Oral Strips, we may collect the following categories of information:

Personal Information

This may include:

• Full name
• Email address
• Shipping address
• Billing address
• Phone number
• Order information
• Payment information
• Customer support communications

Account and Order Information

If you purchase our products, we may collect:

• Order history
• Product preferences
• Purchase details
• Transaction information
• Customer service requests

Device and Website Information

When you browse our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Pages viewed
• Time spent on our website
• Referral sources
• Website interactions

This information helps us improve website performance and user experience.

2. How We Collect Information

We collect information through:

Information You Provide

You may provide information when you:

• Place an order
• Contact customer support
• Subscribe to emails
• Submit forms
• Participate in promotions or surveys

Automatically Collected Information

We may use cookies and similar technologies to collect information about your activity on our website.

Third-Party Service Providers

We may work with trusted third-party providers that help us operate our business, including:

• Payment processors
• Fulfillment and shipping providers
• Website hosting providers
• Analytics providers
• Marketing platforms
• Affiliate tracking platforms

These providers only use information necessary to perform services on our behalf.

3. How We Use Your Information

We may use your information for the following purposes:

Order Processing and Fulfillment

To:

• Process purchases
• Confirm orders
• Deliver products
• Provide customer support
• Handle returns and refunds

Website Improvement

To:

• Improve our website experience
• Analyze customer behavior
• Improve product offerings
• Maintain website security

Marketing Communication

With your permission, we may use your information to:

• Send product updates
• Share special offers
• Provide promotional emails
• Communicate relevant information about Elixolve products

You may unsubscribe from marketing communications at any time.

Advertising and Affiliate Tracking

We may use tracking technologies to:

• Measure advertising performance
• Understand customer interactions
• Track affiliate referrals
• Improve marketing campaigns

This may include technologies provided by advertising and affiliate platforms.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies may help us to:

• Remember your preferences
• Understand website usage
• Measure marketing effectiveness
• Provide relevant advertisements

You may disable cookies through your browser settings; however, some website features may not function properly.

5. How We Share Your Information

We do not sell your personal information.

We may share information with trusted third parties only when necessary to operate our business, including:

Service Providers

Such as:

• Payment processors
• Shipping providers
• Fulfillment partners
• Customer support providers
• Website service providers

Marketing and Advertising Partners

We may share limited information with:

• Analytics providers
• Advertising platforms
• Affiliate tracking partners

This allows us to measure performance and improve our marketing.

Legal Requirements

We may disclose information when required by law or when necessary to:

• Protect our rights
• Prevent fraud
• Protect customer safety
• Comply with legal obligations

6. Payment Information

Payments are processed through secure third-party payment providers.

Elixolve does not directly store complete payment card information on our servers.

Payment providers process your information according to their own privacy policies and security standards.

7. Your Privacy Choices

You may:

Update Your Information

Contact us to update or correct your personal information.

Unsubscribe From Marketing

You can unsubscribe from promotional emails by clicking the unsubscribe link included in our emails.

Manage Cookies

You can control cookie settings through your browser.

8. California Privacy Rights

If you are a California resident, you may have rights under applicable privacy laws, including:

• Right to know what personal information we collect
• Right to request deletion of personal information
• Right to request correction of inaccurate information
• Right to opt out of certain data sharing practices

To make a privacy request, contact us using the information below.

9. European Privacy Rights

Where applicable under GDPR or similar privacy laws, you may have rights including:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your information
• Restriction of processing
• Objection to certain processing activities
• Data portability

Requests can be submitted using our contact information below.

10. Data Security

We take reasonable security measures to protect your personal information.

However, no online transmission or storage method can guarantee complete security.

We continuously work to maintain appropriate safeguards to protect your information.

11. Children's Privacy

Elixolve does not knowingly collect personal information from children under the age of 16.

If you believe a child has provided personal information without parental permission, please contact us and we will take appropriate action.

12. Third-Party Links

Our website may contain links to third-party websites, including payment providers, affiliate partners, or other services.

We are not responsible for the privacy practices of these third-party websites.

We recommend reviewing their privacy policies before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any changes will be posted on this page with an updated effective date.

Your continued use of our website after changes are posted means you accept the updated Privacy Policy.

14. Contact Us

If you have questions regarding this Privacy Policy, please contact: